You’ll hear instructions throughout the session guiding you through your transaction.Īudio ATMs have keypads you can use to respond to voice-guided prompts.

To begin a transaction, present your card at the ATM by inserting a physical card into the card reader, tapping a contactless card on the contactless reader or holding a mobile wallet with Bank of America debit card selected over the contactless reader.

After plugging your headset into the audio jack, you’ll hear a brief description of the audio ATM, including options to adjust headset volume and a complete device orientation for the ATM you're using.

We accept calls made through relay services (dial phone number for relay services 711). To request a headset, visit your local financial center or call phone number for Telephone Banking services 800.432.1000. You can use your own headset or request one from Bank of America free of charge.

Any standard headset with a 3.5mm plug will work with our audio ATMs.

Make credit card payments using cash or a check.

(Cash advance fees may apply to credit card accounts please see your credit card agreement for details.)Ĭreated for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack.

As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. You can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. You'll find our ATMs located outside our banking centers as well as inside some locations.

Accessible restrooms and Braille signage (where available).When you search for a banking center or ATM, use the Refine your search option to find banking centers with drive-through facilities. Drive right upĭo your banking from the comfort of your car with drive-through banking at selected locations. When you visit our banking centers or home loans offices, our knowledgeable associates and welcoming environment will make you feel at home.

Our home loans offices are similarly accessible. You have full access to your Bank of America accounts at any of our thousands of banking centers nationwide. Embracing the principles of the Americans with Disabilities Act (ADA), Bank of America is committed to providing equal banking center access to all our customers.

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